POSTAGE AND DELIVERY
We recommend either a work address or PO BOX for prompt delivery.
EXPRESS NEXT DAY DELIVERY WITHIN AUSTRALIA VIA AUSTRALIA POST
Postage $12.00 AUD (Australian Metropolitan excluding Perth & Darwin)
FREE Shipping for orders over $200.00 AUD within Australia.
On despatch of any item (both domestic and international) the customer will receive an automated email alert generated by Australia Post advising that their parcel has been scanned into the postal system and is in transit. Please note that sometimes these alerts can end up in the Junk Mail folder. If you do not receive this alert please check the Junk Mail.
NEW ZEALAND- Express Shipping $20.00 AUD (2-4 business days).
* Goods will be delivered on business days; no deliveries will be made on weekends or public holidays.Please also note that orders are subject to customs duty and taxes.
FREE Shipping for orders over $250.00 AUD to New Zealand.
INTERNATIONAL SHIPPING - Registered Air Mail $25.00 AUD Flat Rate
DELIVERY IS VIA AUSTRALIA POST TO THE DESTINATION COUNTRY AND THE POSTAL CARRIER OF THE DESTINATION COUNTRY IE USPS, ROYAL MAIL, PARCEL FORCE, DEUTSCHE POST, ETC.
FREE Shipping for orders over $250.00 AUD Worldwide.
WE SHIP TO THE FOLLOWING COUNTRIES: ABU DHABI, ANDORRA, AUSTRIA, ARGENTINA, ARMENIA, BAHRAIN, BARBUDA, BELARUS, BELGIUM, BRAZIL, BRITISH VIRGIN ISLANDS, BRUNEI, CANADA, CAYMAN ISLANDS, CHILE, CHINA, COOK ISLANDS, CROATIA, DENMARK, DOMINICAN REPUBLIC, ECUADOR, ENGLAND (UK), ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, GREENLAND, HONG KONG, IRELAND, ICELAND, ISRAEL, ITALY, JAPAN, LATVIA, LEBANON, LITHUANIA, LUXEMBERG, MALTA, MEXICO, MOLDOVA, MONACO, NETHERLANDS, NEW ZEALAND, NORWAY, PHILLIPINES, POLAND, PORTUGUL, PUERTO RICO, QATAR, RUSSIA, SCOTLAND, SINGAPORE, SLOVENIA, SOUTH AFRICA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN, THAILAND,TURKEY, UKRAINE, UNITED ARAB EMIRATES, UNITED KINGDOM, UNITED STATES, WALES
All prices are in Australian dollars.
CUSTOMS CHARGES: The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control.Please ensure you familiarise yourself with your country's customs charges and levies prior to placing an order.
PLEASE NOTE: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.
We do not provide 'return labels'. Customers must return their items for refund or exchange at their own expense.
Customers are provided with tracking email alerts on despatch of their order and are responsible for tracking their items. Elavonza is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.
Shipping charges are non refundable.
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, adverse weather, power outages, loss of internet services, etc.). All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings. Offers are available until stocks sell out.
WE RESERVE THE RIGHT:* To cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.